Frequently Asked Questions
How does the custom design process work?
At Luara, everything starts with a conversation. We want to know your vision, your preferences, and your budget to create a piece of jewelry that reflects your story. We'll guide you through selecting the diamonds or gemstones, the metal, and the details that best align with your style. From there, we create sketches or digital renderings so you can visualize the design before moving on to manufacturing. Each piece is custom-made, with meticulous attention to every detail.
How much does it cost to design a custom ring?
We adapt to different budgets without compromising quality. Our commitment is to offer you a personalized experience and exceptional jewelry, regardless of your investment range.
How long does it take to create a custom piece?
The estimated time is 3 to 6 weeks, depending on the design and materials chosen.
Do you work with natural or laboratory diamonds?
The choice is yours. At Luara, we work with both ethical and conflict-free natural diamonds and lab-grown diamonds. We also work with colored gemstones.
Can I see a visual of the design before confirming it?
Of course. Once the initial design is defined, we'll show you a rendering so you can validate and fall in love with your piece before it's manufactured.
Do you offer size adjustments or exchanges after the jewelry is delivered?
Yes. We understand that adjustments may arise over time. We offer alteration and resizing services so your jewelry remains perfect for years to come.
Can I customize a piece I've already seen in your collection?
Of course. If you've fallen in love with a piece but want to adapt it to your style or budget, we can customize it with you.